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AI & AutomationVirtual

Generative AI & ChatGPT for Banking Professionals

Use ChatGPT and other generative AI tools for research, writing, analysis and customer service, responsibly and confidentially.

Course Overview

An introduction to generative AI for banking professionals, covering effective prompting, AI-assisted research, reports, emails and presentations, data analysis, customer service and operations, and the responsible, ethical use of AI with confidential information.

Who should attend?

✦All banking professionals, not just technical staff

Course Outline

Introduction to Generative AI
Understanding ChatGPT and other AI tools
Effective prompting techniques
AI for research and information gathering
AI-assisted report and email writing
Data analysis with AI
Creating presentations and business documents
AI for customer service and operations
AI for productivity and workflow improvement
Responsible and ethical use of AI
Data privacy and confidential information

Program Details

Investment

₦200,000

Per participant

Month

October 2026

Duration

3 days

Delivery Format

Virtual

Certification

Certificate of Completion

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